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How to Sell on GeM: A Comprehensive Guide for Beginners

· 4 min read
Murad

Welcome to our in-depth guide on how to sell your products and services on the Government e-Marketplace (GeM). GeM is an online platform designed to facilitate the procurement of goods and services by various government departments, organizations, and public sector undertakings in India.

If you're a business owner looking to expand your market and tap into government contracts, GeM is an excellent opportunity.

In this blog post, we’ll walk you through the entire process of becoming a successful seller on GeM, from registration to receiving payments.

Sell on GeM

Why Sell on GeM?​

Before diving into the steps, let's explore why selling on GeM is beneficial:

  • Access to a Large Market: GeM connects you with numerous government buyers.
  • Transparent Process: The platform ensures a transparent procurement process.
  • Timely Payments: Government payments are usually timely, reducing financial risks.
  • Ease of Doing Business: The online platform simplifies the procurement process.

Step 1: Registration​

The first step to selling on GeM is registration. Here's how to get started:

Documents Required​

Depending on your business or organization type, you'll need specific documents for registration. Ensure you have:

  • User’s Aadhaar Number or Personal PAN
  • Phone number linked to Aadhaar or PAN

Seller Account Creation​

  1. Visit the GeM Website: Go to gem.gov.in
  2. Sign Up: Click on "Sign Up" and select "Seller/Service Provider."
  3. Business Type: Choose your business type and proceed.
  4. Terms and Conditions: Accept the terms and conditions to move forward.
  5. Business Information: Fill in your business details.
  6. Aadhaar/PAN Verification: Verify your details using Aadhaar or PAN.
  7. Create User ID and Password: Set up your User ID and password.

Profile Completion​

Completing your profile is mandatory to start selling on GeM. You will need to provide additional documents and details.

  1. Access My Profile: Go to the "My Profile" section on GeM.
  2. Fill in Details: Complete the following sections:
    • Business Profile
    • My Action
    • Vendor Assessment
    • Seller Panel
    • Account Setting
    • User Management

Step 2: Cataloging​

Once your profile is complete, you can add your products or services to the GeM catalog. This step is crucial for visibility and sales.

Adding Products/Services

  1. Login: Log into your GeM seller account.
  2. Catalog Option: Click on the catalog option.
  3. Choose Category: Select "Products" or "Services."
  4. Add New Offering: Click on "Add New Offering."
  5. Category Search: Find the right category for your product/service.
  6. Enter Specifications: Provide detailed technical specifications.
  7. Upload Documents: Upload supporting documents.
  8. Submit for Approval: Submit your catalog for approval.

Step 3: Bidding​

With your products or services listed, you can now participate in bids to secure contracts.

Participating in Bids

  1. Notifications: Receive email and SMS notifications for new bid publications related to your category.
  2. Search Bids: You can also search for bids directly on the GeM website.
  3. Analyze Bid: Carefully analyze the bid requirements and prepare your documents accordingly.
  4. Bid Participation: Click on the "Participate" button for the desired bid.
  5. Select Catalog: Choose your catalog for the bid.
  6. Quote Price: Enter the price you wish to quote.
  7. Upload Documents: Upload all required documents.
  8. Submit Bid: Verify your participation and submit the bid.

Step 4: Order Fulfillment​

If you win a bid, you will receive an order confirmation via email and phone. Now it's time to fulfill the order.

Processing Orders

  1. Order Confirmation: Check your GeM Seller profile for the order fulfillment tab.
  2. Generate Invoice: Generate the invoice for the order.

Step 5: Payment​

After fulfilling the order, the last step is to ensure you receive payment.

Receiving Payments

  1. Payment Timeline: Payments are usually processed within 15-20 days after dispatch.
  2. Contact Buyer: If there is a delay, contact the buyer to initiate payment.
  3. Raise Incident: If the buyer does not respond, raise an incident on GeM. The GeM admin will assist you in receiving your payment.

Conclusion​

Selling on GeM can significantly expand your business by providing access to a vast market of government buyers. By following the steps outlined in this guide, you can successfully navigate the GeM platform, from registration to receiving payments.

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